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hey ditty is built by a small team. real humans read every message.
email us and we'll get back within a few days. include your device, what you were doing, and what went sideways. screenshots help.
hello@heyditty.com →no chatbots, no ticket systems. just us.
i bought the full unlock but it's not showing up
tap restore purchases on the paywall or in settings. that pulls your purchase back from the store and reactivates everything.
i'm stuck on a level or test
the morse will come. start with the easier packages, take a few arcade runs to build muscle memory, then come back to the test. tests can be retaken any time.
i lost my dits
dits are tied to the account you signed in with. if you switched apple or google accounts, your dits are still with the original one. sign back in with that account and they'll come right back.
i changed phones — can i restore my progress?
yes. open the app and sign in with the same apple or google account you used before. your packages, skins, certifications, and dits come with you.
the audio sounds glitchy
check that silent mode is off, then close and reopen the app. if it keeps happening, email us with your device and we'll dig in.
i want to report a bug
please do. email us with what happened, what you expected, and your device. we ship fixes fast.
how do i delete my account?
in the app, go to settings → delete account. that wipes everything within seven days. if you can't access the app, email us and we'll handle it.